B2C Digital Marketing Agency

B2C digital marketing agency for brands that need the math to clear.

We run paid, creator content, and lifecycle for consumer brands as operators inside the company. One brand at a time. We close channels that do not clear contribution margin.

Ready to find out what your new-customer contribution margin actually is?

→ 45-minute diagnostic call with Don. No deck. If your stage or margin structure does not fit, we say so on the call.

We take one account per quarter. The unit economics have to work for both sides.

950M+
lifetime organic views, B2C + B2B, decade of operator work
YouTube, Instagram, TikTok, Google
TL;DR

We run B2C digital marketing as embedded operators inside the brand. One account per quarter. Four to five days a week of senior attention. The contract is built around new-customer contribution margin and 90-day LTV, not blended ROAS.

Audit my B2C funnel
Why most B2C digital marketing agencies fail

Spend rises. Contribution margin drops.

Six months in, the brand is burning paid budget across three platforms, the creator content all looks the same, and the CFO is asking why blended CAC keeps climbing. The dashboards stay green. The contribution margin keeps shrinking. The agency sends a report. The report shows impressions, reach, and a blended ROAS number that no longer matches what the bank account says. Nobody on the agency side has looked at new-customer contribution margin. Nobody has touched the lifecycle flows. Nobody has closed a channel. Consumer demand does not come from spend. It comes from owning the customer relationship before the purchase. The brands that figured this out in 2023 and 2024 are the ones whose payback periods stayed under twelve months when iOS 14 changed the signal picture for everyone else.

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Most B2C brands saw paid CAC climb after iOS 14. Your margin probably cannot absorb what happened to blended numbers in 2023 and 2024., Can you say with confidence what your new-customer contribution margin actually is?

Paid spend without contribution margin math

They scale spend on blended ROAS. They never ask what new-customer contribution margin actually is. The board sees revenue. The bank account does not.

Creators on autopilot

They book 30 creators a month, send the same brief, and ship the same UGC every brand on TikTok already has. Distinctive creative dies in the brief stage.

Attribution from one ad platform

They report ROAS straight out of Meta. Meta says 4x. Triple Whale says 1.8x. Your bank says 1.1x. Nobody flags the gap.

Retention treated as someone else's job

Acquisition is their KPI. Repeat purchase rate, AOV, and 90-day LTV are not. The brand grows on first-time buyers and dies on month-twelve retention.

Brand and performance run by different teams

The brand team makes pretty things. The performance team scales the ugly creative. The two never meet. Brand spend never lifts CAC efficiency.

No discipline on closing channels

Channels that stop working stay open because the retainer rewards account growth. A bad channel takes 9 to 12 months to get cut. The runway pays for that decision.

Most agencies sell more spend. We close channels that do not clear.
What we run

Senior operators inside the brand.

Paid that clears contribution margin

We scale paid only when new-customer contribution margin is positive at week 12. We close channels that do not clear. Meta, Google, TikTok, programmatic, applied selectively.

Creator and UGC at scale

Twenty to sixty creators a month, three creative tracks, distinctive briefs. We test angles weekly and kill what does not pull within the first 72 hours.

Lifecycle and retention

Email and SMS flows tied to LTV cohorts. Onboarding rebuilds. Replenishment cadence. Win-back. The work that lifts margin over the 18-month LTV window.

SEO and brand search

Long-tail product content for high-intent queries. Schema, reviews, brand pages. Branded search lift as a leading indicator of CAC reduction.

Weekly contribution margin reporting

The number you take to the board, reported back to you every Monday. New-customer CM, blended CAC, 90-day LTV, return rate. No vanity dashboards.

We tell you no

If your contribution margin is negative on first purchase, fix the product or pricing first. If your runway is under six months, fundraise first. We have turned brands down for both reasons in the last year.

Proof

Operator receipts. Owned-brand proof.

Operator Receipts · B2C + DTC Portfolio

We have run distribution and growth engines as operators for over a decade. 950M+ organic views lifetime across consumer and B2B work. 2023 was roughly 100M. 2024 was roughly 350M. 2025 crossed 500M. All $0 paid. The average CAC reduction across portfolio engagements is 35 percent. A DTC brand in the portfolio saw second-purchase rate rise 50 percent and third-purchase rate rise 40 percent after lifecycle and retention work. A consumer product (an owned app) ran a test: roughly 4,000 euros of produced paid UGC converted zero users. The organic build on a similar budget produced 10,000 waitlist signups and roughly 30,000 followers. A game studio grew its waitlist from 2,000 to 80,000 with $0 in paid spend. These are not outliers. They are what happens when the demand engine is owned instead of rented. Most cases are B2C and DTC across consumer products, marketplaces, and lifestyle brands. We also operate Dxstinity, an owned DTC brand, which means we have built and run brands at the same stage we now run for clients. Specific named accounts shared on the diagnostic call, under NDA.

950M+
Lifetime Organic Views
35%
Avg CAC Reduction
$0
Paid Spend, 2025 Portfolio
How it works

From contribution margin audit to scaling brand.

Weeks 1-2

Margin audit

Contribution margin teardown on every current channel. Paid audit across Meta, Google, TikTok, and programmatic. LTV cohort analysis by acquisition channel and cohort month. Creator and lifecycle audit covering current brief quality, email and SMS open rates, and win-back performance. We also map what you can credibly say to the customer based on what the brand actually delivers, not what the deck says it delivers.

Output: Margin teardown · LTV cohorts · Creative brief

Weeks 3-8

Build

Paid channels reopened against fresh margin criteria. Channels that cannot clear contribution margin at the current COGS and AOV get closed or paused. Creator tracks launched with three distinct brief angles. Lifecycle flows rebuilt from onboarding through replenishment. Weekly contribution margin reporting installed so the board number is never a surprise.

Output: Channels live · Weekly CM updates

Month 3+

Scale

Bi-weekly sprints. Monthly board cadence. Channels that clear margin scale in budget. Channels that drift back below the margin floor get cut, not managed down slowly over two quarters. Retention curves improve as lifecycle work compounds. CAC trends down as branded search builds and repeat purchase rates rise. Most accounts see second and third purchase rates improve within the first two LTV cohort months.

Output: Margin-clearing scale · CAC trending down

Frequently asked.

We run one account per quarter at senior staffing levels. The engagement is closer in cost to a senior in-house growth hire than a generalist agency retainer. Specifics are scoped on the diagnostic call after we have looked at your contribution margin, your LTV cohorts, and your current paid mix. If the math does not work for your brand, we say so on the call.

DTC, marketplace, lifestyle, and consumer subscription brands at $1M to $50M run rate. We do not work with pre-launch brands, brands with negative contribution margin on first purchase, or brands whose paid economics will not survive the engagement cost. We tell you no when it does not fit.

A typical agency staffs your account with a junior account manager and a creative team. We staff your account with senior operators inside your brand. We report against new-customer contribution margin and 90-day LTV, not blended ROAS. We close channels that do not clear margin instead of growing the retainer.

We use a triangulated view across platform-reported, MMM, and incrementality testing where the spend justifies it. Below $200K monthly paid, we lean on contribution margin and 90-day LTV as the truth. Above that, we run geo holdouts. We never report blended ROAS as if it were truth. It is a signal, not a verdict.

Six months minimum. Most accounts roll to a second six-month period because contribution margin work builds over the LTV cycle. The first sixty days are the margin audit and the first channel cuts. Months three through six are scale. We do not ship month-twelve retainer surprises.

Yes. The 950M lifetime view count aggregates the operator's work across the last decade across B2B and B2C. The 35 percent average CAC reduction is across portfolio engagements. Dxstinity is an owned DTC brand. Every named-account number is shared under NDA on the diagnostic call. The internal voice audit rejects fabricated stats automatically.

If you have a working in-house growth team and need senior staff augmentation, hire a fractional executive. If your contribution margin is negative on first purchase, fix the product or pricing first. If your runway is under six months, fundraise first. We have turned brands down for all three reasons in the last year.

Rented demand is paid spend. The moment you stop paying, it stops. Owned demand is the branded search volume, the email and SMS list, the repeat purchase behavior, and the organic content that keeps pulling new customers in after the campaign ends. We built a consumer app waitlist of 10,000 signups and roughly 30,000 followers on a budget similar to what was spent on paid UGC that converted zero users. The organic system kept working after the build period ended. The paid spend did not. For most B2C brands, the CAC reduction that actually sticks comes from owned demand, not from squeezing another point of efficiency out of the Meta algorithm.

We audit it. We do not assume paid is broken just because the blended ROAS number looks stressed. Sometimes the media buying is fine and the problem is a weak offer or a broken post-click experience. Sometimes the channel mix is right and lifecycle is leaking margin at month three and month nine. We look at the full picture in the first two weeks before we recommend cutting anything. If paid is working and the margin is clearing, we keep it. We add organic and lifecycle on top. If paid is the only channel and the margin is not clearing, that is a structural problem, not a campaign problem.

One engagement opens per quarter.Work begins within 5 business days of signing. Personal response within 48 hours.

One brand at a time. The contribution margin has to work for both sides.

Send a note. We reply within two business days. If your run rate, margin, and brand stage fit, the next step is a 45-minute call with Don. No deck. He will look at your current channel mix, your contribution margin structure, and your LTV cohorts before the call. If the math fits, we scope the engagement. If it does not fit, you hear that clearly on the call, not six months later.